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[Android] "App Installation Failed" Error

• Ensure that your device has sufficient storage space available for the app. Delete unnecessary files or apps to free up space. If the problem persists, try restarting your device and installing the app again.

• Try out both .apk files.

[ Android] "Unknown Sources" Error

• If you're installing an app from outside the Google Play Store, you may need to enable "Unknown Sources" in your device's settings. Go to "Settings" > "Security" (or "Privacy") > "Unknown Sources" and enable it.

[Android] App Crashes or Freezes
• Update the app to the latest version from the official source.

• Clear the app's cache: Go to "Settings" > "Apps" > [Gacha Nebula] > "Storage" > "Clear Cache."

• Try out both .apk files.

• Restart your device.

[Windows] ZIP Extraction Error

If you encounter errors during ZIP extraction, try the following:

• If you're using Windows tools, right-click the ZIP file and select "Extract All..." If errors occur, choose to skip problematic files.

• Ensure that you have downloaded the ZIP file completely.

• Use a different archive tool or software (such as WinRAR) to extract the ZIP file.

[Windows/Android] Antivirus Blocking the Application

• If your antivirus is blocking the application from running. Try temporarily disabling it and see if the app launches. If it does, consider adding an exception for the application in your security software. False positives can occur and are not a reason for concern if the file is from a trusted source.

[Windows] Redownload the ZIP File

• If you encounter persistent errors, try downloading the ZIP file again in case the initial download was corrupted.

Always remember to download apps and files from trusted sources, and follow the provided installation instructions carefully. If issues persist, consider seeking help in our Discord server.